[wprebay kw=”cost+cutting+measures” num=”0″ ebcat=”-1″]
Although I am pleased with the quality of the product, I do not appreciate products that do not clarify limitations in their manual or in their advertising.
1) this product has a undocumented limitation of 1000 digitalpictures. If there are more than 1000 pictures in a folder on the memory card inserted in the frame, the product does not work and there is nothing that identifies the problem. I had to file a ticket with the manufacturer and it took two responses before they admitted their defect. This limitation is about 1/2 of the internal memory and about 1/8 my 2 GB memory card and is a waste.
2) if you put more than one folder on the memory disk, it will only read one folder for pictures even if both folders have less than 1000 photos. If you put a second folder with movies or music, that is not a problem-only pictures. This was also confirmed by the manufacturers help desk. The underutilized capacity is unbelievable.
3) the frame does not actualy do a random slide show. it also does not actually pick a specific folder in a second frame to show. Given a 1000 picture limitation and a 10 second viewing per picture, there is about a 2-3 hour recyle. without a random slideshow, the repetiion becomes boring.
all these product limitations, did not exist in my previous, smaller digital picture frame. Despite the very good picture quality, if the advertising or product manual hightighted these product limitations, I probably would not have ordered this product or would have returned it on receipt.
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While the look of this frame is nice and the concept is good, it has some crippling limits. When I called tech support and said I had put about 1400 pictures in a sub-folder but they weren’t showing, the gentleman said “oh, no, that is too many.” Then he also said “it will only read one directory”. When I asked if that meant it only reads the top level, the gentleman said “yes.” I am not confident he understood the question though, see below.
1. While Tech Support says the frame does not read subdirectories, I believe that it may. Why would this a problem? See 2.2. CF and SD (and others?) cards only allow about 120-130 items at the top level directory so you are effectively limited to 119-130 pictures at the top level.3. I have gotten it to read an SD card with 550 files in a subdirectory, but it wouldn’t work with 1409 files.
It wouldn’t be so bad if the description (even the MANUAL!) disclosed these limits, however it doesn’t.
Without the limits, I’d give this a much higher review for its look and workmanship, but the it is easy to have hundreds and thousands of files and easy to fit them on a 4GB or 8GB or 16GB card, so why not support it?
This could be an excellent product with just a little more work.