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I have been desperately trying to get organized, and when I found this gizmo from heaven at a heavenly price, naturally I jumped on it. After a few weeks of labeling frenzy, much like one of my other fellow reviewers, the tops of my labels started fading, then the middles, and soon the entire text of all my labels, poof! disapparated! Yes! I am a Harry Potter fan, but not for my labels in invisible ink. Tried all of the suggestions from the website. Cleaning, changing batteries, labels, cartridges. No luck. Still shooting blanks. Of course no way to put in new ink cartridges and it seems like the ink ran out. So waiting to hear back from customer service. Will post back, when and if I do. Really sad-that my labeling frenzy has been thwarted!!
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I was very excited about getting a labelmaker, and after some research, settled on the LetraTag. It seemed fairly priced and was just what I needed.
I made a couple of labels and was pleased – the dozens of symbols and various fonts that the LetraTag offers are fun. Unfortunately, after only a few uses, the labels came out faded. I switched the label cartridge, but the next label came out almost completely blank. I cleaned the inside with the little brush, changed the batteries, and tried a power adapter – all of the suggestions on the Dymo website. None of these worked. I e-mailed Dymo’s customer support; they were relatively nice and sent me a new one. I had to send a couple more e-mails, however, to find out if they wanted the broken one back (they didn’t).
I was excited to get my new labelmaker, but this time the first label came out faded. Then the second. And the third had barely a fleck of ink. Now I have two brand-new labelmakers that won’t make labels.
Either I have a crazy electrical force field like Sean Patrick Flanery in Powder or this product stinks. I’m betting on the latter, and would not recommend this labelmaker to anyone.
I bought this label maker based on price comparisons and multiple types of labels available. Once you get used to the buttons/functions, it is pretty good device. The magnetic labels do not have a great “stickability”. More importantly, I did have a problem when using the basic white label cartridge. During early use, it began to make bad labels. After reading troubleshooting section of manual, I replaced the label cartridge with a new one, and that fixed it. But I wonder why is that needed, and how often is that needed especially since they mention that in the manual? I did send customer service a message regarding this and am waiting on their response. I will follow up on this review based on what they say, if anything.