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Ok I don’t know where to start, as far as pieces go everything ever needed is included as far as mounting different Tv’s. The top bracket tilts for use on a vaulted ceiling however you can’t get the screw tight enough to stop the tilt, which makes the tv look like it’s taking a nose dive. The joint where the bars meet the swival bar is for junk, it bends alot at this joint, and no it’s not supposed to bend. It hooks to the tv wonderfully, however the tv seams a little top heavy. We have the back bracket up all the way (on our 50 inch tv) there is a tilt divice but it is NOT needed because the tv tilts/pulls away from the top of the bar. The bar is in no way straight up and down. The tv sits at a tilt of more than 15 degrees without the tilt device tilted any. The 360 degree swival works but as you turn the tv around the bar freaks out and makes you think the tv is going to hit the floor. I would not purchase this again, and now we have nothing to hang our Tv. I guess the biggest mistake in the design are the bars, there just not right. Sorry cheetah company but I just couldn’t give this a good review. However if you reemburse me I’ll give you as a company a good review.
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Here is the reason why I give this mount 1 star, and why you should not buy this product: The instruction manual are terrible. You can never tell what screw you should use or what thing you should tighten. It says it is “Universal” but the screws my TV needed could not be found. It was impossible to move the movable components. Make sure you have a hammer before you start. Once we installed it, we were not able to tighten the screws and bolts so the projector would stay there. All in all, we wasted a lot of effort and time to put this together and up to the ceiling.
Listen to me, find a good alternative and save yourself sometime.